Terms and Conditions

Terms and Conditions for Selling Porcelain Tiles Online


These terms and conditions govern the online sale of porcelain tiles through our website. By accessing and using our website, you agree to comply with these terms and conditions. Please read them carefully before making a purchase. If you do not agree with any of the terms stated below, you should refrain from using our website.


  • “Seller,” “we,” “us,” or “our” refers to MK TILES WAREHOUSE selling porcelain tiles through the website.
  • “Buyer,” “you,” or “your” refers to the person or entity purchasing porcelain tiles from our website.
  • “Porcelain tiles” refers to the products available for sale on our website.

Product Information:

We make every effort to provide accurate and up-to-date information about our porcelain tiles, including descriptions, images, and specifications. However, we do not guarantee the accuracy, completeness, or reliability of this information. Colors may appear differently on various screens, and minor variations in size and texture may occur due to the manufacturing process. It is your responsibility to ensure that the selected porcelain tiles meet your requirements before making a purchase.

Customers Please Note: Some variation in shade or pattern often occurs in ceramic, porcelain and stone products therefore it is the CUSTOMERS RESPONSIBILITY to ensure that the material supplied is of an acceptable colour, shade, size and type BEFORE fixing as no claims can be accept

Pricing and Payment:

All prices listed on our website are in the currency specified. We reserve the right to change the prices without prior notice, but once an order is placed, the price will remain fixed. Payment for the purchased porcelain tiles must be made in full at the time of placing the order. We accept various payment methods, including credit/debit cards, bank transfers, and online payment platforms, as specified on our website. You are responsible for any additional fees or charges imposed by your chosen payment method.

Order Placement and Acceptance:

By placing an order on our website, you are making an offer to purchase the selected porcelain tiles. We reserve the right to accept or decline your order at our discretion. Upon receipt of your order, we will send you an email confirmation acknowledging the details of your purchase. This confirmation does not constitute acceptance of your order, but rather serves as a confirmation that we have received it. The acceptance of your order and the formation of a contract between us will occur when we dispatch the porcelain tiles to you and send you a shipping confirmation email.


We will make every effort to deliver the porcelain tiles within the estimated timeframe provided on our website. However, delivery times are approximate and may vary due to unforeseen circumstances. We shall not be liable for any delays or damages arising from late delivery. The risk of loss or damage to the porcelain tiles passes to you upon delivery. It is your responsibility to inspect the delivered goods and notify us of any damages or discrepancies within 48 hours of delivery.

Returns and Refunds:

We take great care in ensuring the quality and accuracy of our porcelain tiles. If, however, you receive a damaged or defective product, please notify us within 48 hours of delivery. We may request photographic evidence of the damage to process your claim. In such cases, we will either replace the damaged tiles or provide a refund, at our discretion. We do not accept returns or provide refunds for any other reason, including change of mind or incorrect measurement. Please note that any returned items must be in their original condition and packaging.

Intellectual Property:

All intellectual property rights, including but not limited to trademarks, copyrights, and designs, relating to our porcelain tiles and website content, remain the sole property of the seller.

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You are prohibited from using, reproducing, or modifying any of our intellectual property without our prior written consent.

Limitation of Liability:

To the fullest extent permitted by law, we shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use or inability to use our website or the purchase and use of our porcelain tiles. This includes but is not limited to damages for loss of profits, data, or business opportunities. In no event shall our total liability exceed the amount paid by you for the purchased porcelain tiles.

Governing Law and Jurisdiction:

These terms and conditions shall be governed by and construed in accordance with the laws of the jurisdiction in which the seller is located. Any disputes arising from these terms and conditions shall be subject to the exclusive jurisdiction of the courts in that jurisdiction.


We reserve the right to modify these terms and conditions at any time without prior notice. Any changes will be effective immediately upon posting on our website. It is your responsibility to review the terms and conditions periodically to ensure compliance.


If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full force and effect.

Entire Agreement:

These terms and conditions constitute the entire agreement between you and us regarding the sale of porcelain tiles through our website. They supersede any prior agreements or understandings, whether written or oral.


By placing an order through our website, you acknowledge that you have read, understood, and agreed to these terms and conditions. If you have any questions or concerns, please contact us before making a purchase. These terms and conditions are intended to protect both parties involved and ensure a smooth and satisfactory online shopping experience for all.

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